Merchandise Returns | Returns and Refunds |
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Returns and Refunds
Buy with confidence!
If your product was damaged during shipping, is defective, or if there is an error in your order, we will take the appropriate steps to make it right. Do not retrun anything without contacting us first . Our customer service reps are standing by to assist you and correct any issue quickly and get you the correct item. If you are returning the item for a refund, please contact us for an RMA number. The package must be returned to the address we provide during the RMA procedure. A 20% restocking fee will be applied to all website orders returned for refund.
You will need to get an RMA Number (Return Merchandise Authorization) from us before you send back your product for refund or exchange. Please email or call BEFORE your return anything There are 3 steps to returning a product to us
No returns will be accepted, exchanged or refunded without a completely filled out RMA form if you are not able to print the RMA form, please write out all of the info requested in the RMA form on a blank piece of paper and include it with your return. The only address that we accept returns at is:
2kool4skool Returns Returns not accompanied by a RMA form will be refused
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